Class Cancellation Policy
Due to the economics and complexities of holding each class, if a Fig Tree class does not have at least five (5) students enrolled prior to the class start date, we may need to cancel that class for that semester, or possible for the entire year. If this occurs, we will provide clear communication to impacted families, and we'll make every effort to find another class that works for each family. We will also provide a 5% discount for the inconvenience.
If, after a cancellation, we are unable to place a family in a new class due to scheduling or other conflicts, we will offer a full refund, plus a 5% discount for the next enrollment period. We greatly appreciate all of our families' patience as we grow.
Schedules change; we understand that. However, we also have to protect the integrity of the program for our registered families. To that end, in the event that a family needs to cancel a student's registration, refunds will be granted as follows:
- Two or more weeks prior to the 1st class held: Full refund
- Within two weeks of 1st class: Refund of tuition less a $50 cancellation fee
- After first class but before 2nd class: Refund of tuition less a $100 cancellation fee
- After 2nd class: No refunds
Any exceptions to the above policy must be confirmed in writing with Program Director prior to the start of the school year or trimester.